Terms of Use

‍1) Scope and acceptance
These terms govern access to and use of the Pricerium platform (product of RetailStrategia LLC), services, APIs, AI components, and documentation. By creating an account, using the services, or using a trial, you confirm acceptance and that you have authority to bind your organization. If a separate written agreement (e.g., MSA/Enterprise agreement) exists, it prevails in case of conflict.

2) Access, accounts, and service changes
Access is provided on a subscription basis. You must provide accurate registration information, keep credentials confidential, and promptly notify Pricerium of unauthorized access. Pricerium may update/modify/enhance the services over time.

3) Pricing, subscription, fees, and “not a public offer”
Subscription fees are defined in the applicable order form / invoice / contract and may reference the pricing page (Starter / Professional / Enterprise).
Unless expressly stated otherwise: fees are non-refundable, exclude VAT/taxes, and non-payment may result in suspension/termination. Trials (if offered) may be limited.
Important (no public offer): any prices, plan descriptions, and commercial terms shown on the website, in presentations, or in correspondence do not constitute a public offer and are not binding. Final pricing and terms are valid only as stated in the issued invoice/order and/or the executed contract.

4) Compute Units (plan limits)
A Compute Unit means one calculation run and registered in the Platform’s Calculations Log (“Calculations Log”).
Monthly included Compute Units:

• Starter: 500 units/month
• Professional: 5,000 units/month
• Enterprise: defined individually in the invoice/order and/or contract
  When Compute Units are exhausted, the relevant calculation functionality may be paused until the next monthly period, unless you purchase additional units (an add-on) under the then-applicable invoice/order and/or contract terms.

5) Data ownership, outputs, and AI usage

• Customer Data remains the customer’s property; it is processed solely to provide the services in accordance with these terms and the privacy policy.
• Outputs generated from Customer Data belong to the customer; Pricerium does not claim ownership over customer-specific outputs.
• Pricerium does not use Customer Data to train or fine-tune AI models unless explicitly agreed in writing; aggregated/anonymized usage data may be used to improve the services.

6) Acceptable use (key prohibitions)
You may not: reverse engineer or extract source code; resell/sublicense/commercially exploit the services; use them unlawfully or deceptively; introduce malware or interfere with system integrity. You must not rely on the services as the sole basis for legally binding decisions without human oversight, and you are responsible for compliance with applicable pricing/competition/consumer protection laws.

7) Benchmarking
Internal, non-public evaluations are allowed; publishing or disclosing benchmarking/comparative results requires prior written consent.

8) IP and feedback
All IP rights in the platform/services/AI components/documentation remain with Pricerium; feedback may be used without restriction to improve the services.

9) Confidentiality
Each party must protect the other’s confidential information; confidentiality obligations survive for 5 years after termination. Pricerium may reference the customer’s name/logo for marketing unless the customer objects in writing.

10) Warranties and liability
Services are provided “as is” and “as available.” No guarantee of uninterrupted/error-free operation or specific business outcomes; no legal/financial/regulatory advice.
Liability is limited (no indirect/consequential damages; total liability capped at fees paid in the preceding 12 months), subject to mandatory legal exceptions.

11) Term, suspension, termination
Pricerium may suspend/terminate for non-payment, breach, or misuse. Upon termination you must stop using the services; accrued payment obligations remain due.

12) Governing law and dispute resolution (updated)
These Terms (and any non-contractual obligations) are governed by the laws of England and Wales. Any dispute arising out of or in connection with these Terms shall be finally resolved by arbitration administered by the International Arbitration Centre (IAC) at the Astana International Financial Centre (AIFC), Republic of Kazakhstan, under the applicable IAC rules. The seat of arbitration shall be the AIFC in Astana, Kazakhstan, and the arbitration language shall be English.